Refund policy
REFUND POLICY
All sales are final.
Due to the limited nature of our product releases, we do not offer refunds, returns, or exchanges for change of mind, sizing, or fit. Product measurements are provided in each product description to assist with selecting the correct size prior to purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@owlpinegroup.com with your order number and clear photos of the issue.
If approved, we will, at our discretion:
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Replace the item, or
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Issue a refund for the affected item.
Shipping Issues
We are not responsible for delays, loss, or damage caused by shipping carriers once the order has been dispatched. Any delivery issues should be raised directly with the carrier.
Contact
For all refund or order-related inquiries, please contact: